Why Us

10 Reasons why you should Choose Astra Care Services as your Home Care Provider

We have continued to provide a truly personal service to all of our clients – since 2001

We are recognised and endorsed by Lancashire County Council

We help you continue enjoying the comfort of familiar surroundings within your own home

We help to build long-term relationships with motivated and highly skilled carers

We provide flexible care packages to suit your needs

We are a local established family run business with the emphasis on family values

We provide you with carers that are highly trained; an investment that we can make because they’re our employees – we’re not an agency

We guarantee Peace of mind 365 days of the year for the whole family with the help of our expert support team

We give a service that is provided by our professional team of carers with the aim of promoting a sustainable sense of well-being in our clients

We give asurance that all of employees are subject to the Criminal Records Bureau (Enhanced) Disclosure and the DBS register check.

Many people presume that Home Care is beyond their financial means however, it can be a cost-effective alternative to full-time residential admission. Funding for care can be a confusing subject area and, when funding isn’t available, it often falls on relatives or close friends to source the care independently. At Astra Care our team can assist you and your relatives in considering and finding your way around the options and then making the choices that are best suited to your circumstances.

We can help you with:

  • Explanation of services available
  • Availability of services in your area
  • Costing
  • Signposting you to other services or companies for advice

How our service is delivered.

  • The pathway below highlights the key stages that Astra Care Services follow in order to provide you with a truly bespoke and high-quality care service
  • Our specialist team receives your enquiry. We will discuss your requirements and provide information on the services that we can offer you, as well as an outline of costs.
  • We will arrange for a Care Manager to visit your home and undertake a care and risk assessment. Following this visit, a fully costed package of care will be offered.
  • We will finalise your care plan with you and family, as required.
  • We will identify suitably trained and qualified staff to support you in-line with your care plan and arrange for you to meet them to ensure that all of your needs are met. If any additional training is required, this will also be coordinated.

What to expect at a glance?

  • You can expect to be involved and told what's happening at every stage of your care.
  • You can expect to be safe.
  • You can expect to be cared for by qualified staff.
  • You can expect to be treated with dignity and respect.
  • You can expect care, treatment and support that meets your needs.
  • You can expect complaints to be taken seriously.
  • You can expect your care provider to constantly check the quality of its services.

Your service commences.

We understand that in a crisis situation you need us to react quickly to allow a care package to start immediately. In such circumstances we will simplify our service delivery process and carry out an immediate assessment in order to facilitate a faster response.

What do you need to do next?

You may have already decided that you want to stay in your own home for as long as possible, but need some support. There are many compelling benefits to staying in your home, but you may be unsure as to how home care works. Then you have to find a home care provider – how do you evaluate which provider would best suit your needs?

We are here to help you make sense of all the options available to you. If you would like a consultation with one of our experienced Managers, we will ensure you come to the right decision, for you and your family.